Claudia Fischer

Practical experience

At Mercedes-Benz I was responsible for various sales tasks at several locations for a period of eight years. At the age of 24 I was involved in seting up a sales office in Chemnitz. I was then employed as a management trainee at UPS. Here I later took over the leadership of the Telesales/Teleservicing department, where I was able to gain comprehensive and active outbound experience. I then moved to the Sales Promotion department, where I was responsible for all relevant fairs in Germany, sport sponsoring and incentives in the Central European Region.

Training experience

In 1995 I became a self-employed trainer, specializing in the areas of telephone communication, sales and acquisition. My main emphasis lies currently in the strategic and conceptual supervision of entire company teams, and in optimizing their telephone contacts. This specialization, and the above-average satisfaction on the part of my clients, has attracted the interest of the media more and more frequently. In addition to many printed interviews and articles about me, there have been two TV reports on BR-alpha and the Bavarian television channel, as well as a series of radio interviews on SDR 1, Rockland, MDR 1, Bayern 3 and SWR 3.

Author of the following books (only available in German):

• Claudia Fischer: Telefonsales, GABAL Verlag Offenbach
• Claudia Fischer: Telefonpower,  GABAL Verlag Offenbach
• Claudia Fischer: Maximale Telefonpower, Gabler Verlag Wiesbaden
• Claudia Fischer: 30 Minuten für profitable Akquise-Telefonate, GABAL Verlag Offenbach
• Claudia Fischer: 30 Minuten Business-Telefonate, die begeistern, GABAL Verlag Offenbach
• Claudia Fischer: Telefonpower Hörbuch, GABAL Verlag Offenbach
• Claudia Fischer: Telefonsales Hörbuch, GABAL Verlag Offenbach
• Claudia Fischer: 30 Minuten für profitable Akquise-Telefonate Hörbuch, GABAL Verlag Offenbach
• Köhler (Publisher): Best of 55, GABAL Verlag Offenbach

Added to this, numerous articles in many print publications.

Personality

The most frequent feedback from my clients: ‘Claudia Fischer is inspiring, dynamic, determined, highly motivated, demanding, pragmatic, sensitive and genuine. Her perception is both quick and accurate.’

My profile to download

Profile of Claudia Fischer to download.

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